| | Medical Transcription - Capabilities Vennar’s HIPAA certified back-office in Bangalore, India has the following capabilities Production Capacity • Existing – 1,000,000 lines per month • Can be ramped up to 2,200,000 lines per month in 3 – 4 months time Turn-Around-Time • Standard 24-hour Turn-Around-Time (TAT) for normal jobs • Short Turn-Around-Times (STAT) for special jobs – from 1hr to 6hrs • Emergency Room Reports – special preference HIPAA Certification/Security • Certified against HIPAA regulations by HCCO • Biometric based Access Control Restrictions – As per HIPAA based process and security measures • Service Level Agreements (SLA) and Confidentiality Agreements signed with each employee to avoid liability issues • Digital Embedding of Patient Demographics ensuring confidentiality Quality System • 3-tier quality system starting from Medical Transcriptionist to Proof Reader to Team Leader • No random sampling – Each file goes through 100% editing and quality check  |